FAQs

How is UltraHEPA 100 times more effective than ordinary HEPA purifiers?


HEPA stands for High Efficiency Particulate Air. HEPA filters are very sophisticated air filters and were first created during the development of the Atomic Bomb, as a method of capturing very small radioactive particles. HEPA filters are designed to trap 99.97% of all particles as small as .3 microns.
However, some of the particles that are most dangerous to our health, such as ultrafine smoke particles and viruses, can actually be smaller than the HEPA standard. AirDoctor uses UltraHEPA™ Filters, which have been independently tested to remove up to 100% of particles at 0.003 microns in size--that’s 100 times smaller than the HEPA standard. AirDoctor is able to capture even the smallest particles--those that can penetrate the deepest into the lungs and pose the greatest risk to human health.




What are AirDoctor's dimensions?


AirDoctor 3000 Series Models: 15.75 (W) x 8.25 (D) x 23 (H) inches AirDoctor 5000Series Models: 16 (W) x 16 (D) x 28.75 (H) inches




How much does AirDoctor weigh?


AirDoctor 3000 Series Models weighs approximately 18 pounds. AirDoctor 5000 Series Models weighs approximately 33 pounds.




How do you change filters?


  1. Remove filter cover
  2. Remove any plastic covering from new filter(s)
  3. Remove old filter(s) by pulling on the easy-to-grip white tab
  4. Insert filter(s) into the purifier in the direction of the arrows on top of each filter. Always insert the UltraHEPA Filter first, followed by the pleated Pre-Filter or Carbon/VOC Filter.
  5. Turn off/reset your Change Filter alert by pressing and holding the Filter Reset button until the alert light(s) flash 3 times and turn off




What is UltraHEPA™?


HEPA is an acronym for High Efficiency Particulate Air. The HEPA Standard is effective at capturing 99.97% of particles that are 0.3 microns in size. AirDoctor's UltraHEPA™ filters are independently tested and proven to capture 100% of particles at 0.003 microns in size. That is 100 times smaller than ordinary HEPA purifiers. AirDoctor's UltraHEPA™ filters are also independently tested and proven to remove 99.99% a range of bacteria and viruses, including H1N1 (swine influenza).




What the CADR for AirDoctor purifiers?


CADR stands for Clean Air Delivery Rate, and it is standardized system for reporting the effectiveness of a particular air purifier in removing contaminants from the air within a specific period of time. It creates an objective score that allows you to compare one air purifier to another. There are 3 types of pollutants that CADR measures, which are representative of different size particles, and they are POLLEN, which represents larger particles; DUST, which represents medium sized particles; and SMOKE, which represents some of the smallest particles. The smoke CADR rarings for AirDoctor air purifiers are provided below: AirDoctor 3000: 326 (Smoke CADR) AirDoctor 3000M: 320 (Smoke CADR) AirDoctor 3000N: 326 (Smoke CADR) AirDoctor 5000: 560 (Smoke CADR) AirDoctor 5000H: 560 (Smoke CADR)




How much electricity does AirDoctor use?


AirDoctor air purifiers are highly energy-efficient and use 20V/60Hz voltage. AirDoctor 3000 Series purifiers use 11 watts on the low setting and 110 watts on the highest setting. AirDoctor 5000 Series purifiers use11 watts on the low setting and 105 watts on the highest setting.




Does AirDoctor capture mold?


AirDoctor captures mold spores. However, mold spores in the air usually mean that there is a mold somewhere in your environment. You should make sure to find the source and get rid of the root of the problem with professional remediation, if necessary.




Can AirDoctor remove COVID-19?


AirDoctor has been tested for 99.99% removal of a SARS-CoV-2 (COVID-19) surrogate virus: Influenza A Virus A/PR8/34 H1N1 (also known as H1N1 or Swine Flu). Surrogate virus testing, under FDA guidelines, is a valid method to establish effectiveness against SARS-CoV-2 (COVID-19).




How much space will the AirDoctor cover?


AirDoctor purifiers provide powerful performance.

AirDoctor 5000 Series Purifiers

Circulates air 5x/hour in 868 sq. ft. or 2x/hour in 2170 sq. ft.

AirDoctor 3000M

Circulates air 5x/hour in 496 sq. ft. or 2x/hour in 1240 sq. ft.

AirDoctor 3000

Circulates air 5x/hour in 505 sq. ft. or 2x/hour in 1262 sq. ft.




How do I know when it's time to change the filters?


Your AirDoctor comes with a change filter indicator light, which notifies you when it's time to replace each of the fitlers. The average filter life for AirDoctor 3000M and 5000H (based on 12 hour daily usage) are: UltraHEPA™ Filter: Every 2 years Pleated Pre-Filter: Every 6 months The average filter life for AirDoctor 3000, 3000N and 5000 (based on 12 hour daily usage) are: UltraHEPA™ Filter: Every 2 years Carbon/VOC Filter: Every 1 year




Are AirDoctor purifiers portable?


Yes, AirDoctor purifiers are designed to move easily from room to room. AirDoctor 3000 series purifiers are lightweight and have built-in handles, and AirDoctor 5000 series purifiers also have built-in recessed handles, plus hidden casters that make it extremely portable.